We cannot give a return or refund once the files have been downloaded due to the nature of digital items. However, under some cases (e.g., duplicate order, incorrect preset sent, assets not as promised, etc.), we will consider issuing refunds and shall do so at our reasonable discretion.
Our customer support team (24/7) is extremely responsive and takes great satisfaction in providing excellent service to our clients.
Any question whatsoever, we will have you covered!
contact us : [email protected]